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With core concept of continual improvement, customer satisfaction, systematic approach and performance evaluation, ISO 9001 is the renowned standard. Regardless of size of organization and activity, this standard provides basic framework for efficiency improvement and is acceptable by customers in the worldwide business market.

This standard is based on following quality management principles:

1 – Customer focus
2 – Leadership
3 – Engagement of people
4 – Process approach
5 – Improvement
6 – Evidence-based decision making
7 – Relationship management

The standard provides world’s acceptable norms for quality. Each process interlinked with other and allow the organization to produce or provide quality products or services to get the customer satisfaction and the continual improvement in their management system.

Benefits of ISO 9001 includes more than these:

  • Waste Reduction
  • Lower Costs
  • Defined and controlled business processes
  • Continuous improvement of business processes
  • Training opportunities for staff
  • Prevention of mistakes and major deficiencies
  • Improved supply chain
  • Adherence to the applicable regulatory requirements

Having an ISO 9001 certification is an excellent endorsement of a facility that they have a well know management system in place.

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